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Frequently asked questions regarding NGTC Spring Semester 2020 and COVID-19:

On May 20, NGTC will begin the summer semester. The majority of classes being taught in the summer will be offered online with the exception of some programs that require laboratory instruction. Students will receive specific instructions regarding whether their coursework will require online instruction from their advisors and instructors. All NGTC lab classes will follow strict social distancing guidelines and procedures outlined by the CDC and Department of Public Health and limit the number of individuals in a lab at a time. NGTC's dormitory will remain closed during the summer semester and will reopen fall semester which begins August 19. Students may currently enroll online for summer and/or fall semesters, and advisors are available to assist students with registration questions. We appreciate everyone's understanding and patience with the new processes in place as we continue to monitor the COVID-19 situation while keeping the health and well being of our students, faculty, and staff our top priority.

The Center of Disease Control outlines the basic facts on their website:, and can answer basic questions regarding the illness. They also provide information on how to protect yourself from the virus and how to manage and cope with stress for you and your family.

Students showing symptoms should contact a healthcare provider. Call ahead and explain your symptoms. They will advise you on how to proceed.

Also, a new app and website is available from Apple Inc., in partnership with the White House Coronavirus Task Force and the U.S. Department of Health and Human Services, including the Centers for Disease Control and Prevention (CDC). The app guides you through a series of questions about your health and exposure to determine if you should seek care for COVID-19 symptoms. The tool provides CDC recommendations on next steps including guidance on social distancing and self-isolating, how to closely monitor symptoms, recommendations on testing, and when to contact a medical provider.

Users can download the free app from Apple’s App Store external icon or access the tool online at external icon. Everyone has a role to play as we work together to stop the spread of COVID-19. The latest recommendations can be found at external icon.

Currently, all classes are being delivered online. Many programs are running virtual labs while others are planning to complete labs as health and safety concerns related to COVID-19 dissipate. Contact your academic advisor for more specific information related to labs.

The first contact should be your instructor. The most effective way for you to communicate with your instructor is through email. If you are unable to reach your instructor, please contact Jennifer Garrett at 706-754-7771 or

If the problem is from within Blackboard, contact Samantha Marchant at or 706-439-6327. NGTC is unable to troubleshoot home network issues. If internet connectivity issues are the problem, please contact your internet service provider.

Email the IT Help Desk Technician at Include following information in your email:

  1. Your name
  2. Your NGTC Student ID#
  3. Your NGTC email address
  4. Your birth date MMDDYY

Remember your BannerWeb SSO password is the same as your email.

Only your Advisor can provide the Registration Access Code. Contact him or her for assistance.

To log in to BannerWeb:

Current Students:

  1. Go to BannerWeb SSO
  2. Your User Name is the first portion of your email address before the @ sign
  3. Your Password is your email password

For example: If your email address is then your User Name will be jsmith21

Spring break will now be a work week with online classes continuing to give students more time to complete work in time for the end of the semester. Check with your instructor regarding specific details of when your class is scheduled to be finished for the semester.

Please call or email your advisor for advisement and registration assistance for the summer term. Your advisor’s name and contact information were included in your Admissions Decision Letter. You can also lookup your advisor’s name in BannerWeb SSO. After logging in visit Student Records> View Student Information> Select current semester> Primary Advisor. If you still have trouble locating your advisor’s name, contact Jennifer Garrett at 706-754-7771 or

When registering for a course that has a lecture and a lab (for example, BIOL 2113 and BIOL 2113L)

  1. Enter both CRNs in the Add Classes Worksheet
  2. Submit

At this time, summer classes are still scheduled to begin May 20. Please discuss this with your advisor to make sure you are registered.

The semester will be extended to May 7 for those classes needing extra time. Other classes may complete their work by the original semester end date of April 30 if your instructor specifies. Check with your instructor regarding the timeline for the remainder of the semester.

Graduation has been postponed. The college is working to schedule graduation at a future date later in the summer. As soon as a date, time and location are confirmed, the college will announce to students and post on the website.

Tuition will not be refunded; however, the student activity fee and dorm fees (if applicable) will be pro-rated and refunded once rates are determined. Students will be notified of the amount refunded.

Yes, resident students who had active registration effective March 16, 2020, and vacated the residence hall during the week of March 16, 2020, will receive a refund that is prorated for the Spring Semester. As soon as amounts are determined by the Business Office, resident students will be notified.

Please check your student email for your individual appointment time and the procedures the college has in place for check out of the dorm this term.

Students who notify the college that they plan to be a resident student for the Summer Semester will not have to remove all their belongings from the dorm. Students who do not plan to attend the summer term as a resident student will have to remove all their belongings from the dorm.

Although the libraries on all campuses remain closed, the librarians are working from home and are willing to help you. The library offers a chat service where you can chat with the NGTC librarians. Please visit the library website at for more information.

COVID-19 Updates

In accordance with Governor Brian Kemp’s Executive Order, all TCSG colleges will remain closed for in-person instruction with limited exceptions through the rest of the Spring 2020 semester. North Georgia Technical College will continue to hold classes via digital platforms only for the remainder of the Spring 2020 semester. Students should look for specific guidance from instructors regarding limited exceptions where in-person instruction will be allowed and should continue to monitor their North Georgia Technical College email and Blackboard account for communication from their instructors. Certain faculty and staff may be required to report on campus and should contact their supervisor for guidance.

  • 3/27/20 - Governor Brian Kemp issued an Executive Order yesterday stating "all TCSG colleges will remain closed for in-person instruction with limited exceptions through the rest of the Spring 2020 semester." We now will extend our online classroom instruction to the end of the semester which was previously announced yesterday as May 7. 

    However, there are some limited exceptions noted by the Governor where in-person instruction may be allowed, and currently, our goal is to apply for these exceptions for our students needing lab hours. Modifications for the number of people gathered at a time in a lab is obviously one of the major hurdles we are trying to work through with the state. As soon as we have details regarding how this will work in each of our labs, our instructors will communicate that information with you. We, again, thank you for your patience as we work through numerous scenarios and make decisions that keep your best interest, academic success and well being as our top priorities. 

  • 3/26/20 - North Georgia Technical College announces that exclusive online instruction will be extended until April 13 and that the college’s originally scheduled graduation will be postponed to a later date to be determined.

    All face-to-face classes continue to be suspended and activities for students and guests are postponed.

    Spring break, scheduled for the week of April 6, will now be an online instruction week for the college. Also, the end of the term, originally scheduled for April 30 has been extended one week to May 7 for programs needing additional time to complete requirements. Students with questions regarding their particular class timeline and situation are encouraged to email and discuss with their individual instructors. Students are asked to check their student email daily.

    Summer term, which is scheduled to begin May 20, remains on schedule for now.

    Only essential employees will continue to report to campus, and faculty and staff continue to telecommute. 

  • 3/19/20 - Due to state orders, all NGTC libraries are now closed indefinitely. Online instruction begins Monday, March 23.
  • 3/16/20 - NGTC Moves to Online Classes Week of March 23
    North Georgia Technical College will move all instruction online for all three campuses beginning March 23 due to COVID-19 precautions. All face-to-face classes continue to be suspended and activities for students and guests are postponed.

    Students will receive emailed instructions regarding their classwork from their instructors, so students are asked to check their student email daily.

    For students without computers or online access, the NGTC libraries on the Clarkesville, Currahee and Blairsville campuses will be available to a minimum number of students from 9 a.m. to 3 p.m., Monday through Thursday, beginning March 23. These hours are subject to change.

    Only essential employees will report to campus beginning March 17, and faculty and staff will telecommute as much as possible.

    The health and safety of the students, faculty, and staff are always the college’s primary concern. The college’s COVID-19 response team continues to monitor the situation and will communicate changes as soon as possible. Updates will be announced on the college Facebook page or at
  • 3/12/2020 - Classes suspended March 16-20
    In light of the current health issues and concerns resulting from the coronavirus (COVID-19), North Georgia Technical College has made the decision to suspend classes and activities on all campuses until March 20, 2020.

    Faculty and staff will be on campus next week. Dorm students will be allowed to stay in dorms and meals will be provided.

    We have made this decision to address the health concerns surrounding COVID-19 while minimizing the disruption of delivering educational services. While a variety of factors influenced this decision, be assured that the health and safety of our students, faculty, and staff is always our primary concern. The emergency management team is meeting daily and will continue to develop answers, adjust plans as necessary, and communicate frequently. Please monitor the NGTC website for updated information and resources.

We want to assure you that our college and TCSG are actively monitoring current information and activities in reference to the coronavirus (COVID-19) as well as suggested preventative measures, which are the same for the influenza virus.

On Friday, February 28, 2020, Governor Brian P. Kemp announced a coronavirus task force to assess Georgia's preparations and procedures for preventing, identifying, and - if needed - addressing cases of COVID-19. We are pleased to share with you that TCSG’s Commissioner Greg Dozier was chosen as a member of the task force. The Governor’s press release can be viewed at

Personal Prevention & Tips

Recommended preventative strategies form the CDC for employees in the workplace: