COVID - Frequently Asked Questions
Frequently asked questions regarding NGTC Spring Semester 2020 and COVID-19:
On May 20, NGTC will begin the summer semester. The majority of classes being taught in the summer will be offered online with the exception of some programs that require laboratory instruction. Students will receive specific instructions regarding whether their coursework will require online instruction from their advisors and instructors. All NGTC lab classes will follow strict social distancing guidelines and procedures outlined by the CDC and Department of Public Health and limit the number of individuals in a lab at a time. NGTC's dormitory will remain closed during the summer semester and will reopen fall semester which begins August 19. Students may currently enroll online for summer and/or fall semesters, and advisors are available to assist students with registration questions. We appreciate everyone's understanding and patience with the new processes in place as we continue to monitor the COVID-19 situation while keeping the health and well being of our students, faculty, and staff our top priority.
The Center of Disease Control outlines the basic facts on their website: cdc.gov, and can answer basic questions regarding the illness. They also provide information on how to protect yourself from the virus and how to manage and cope with stress for you and your family.
Students showing symptoms should contact a healthcare provider. Call ahead and explain your symptoms. They will advise you on how to proceed.
Also, a new app and website is available from Apple Inc., in partnership with the White House Coronavirus Task Force and the U.S. Department of Health and Human Services, including the Centers for Disease Control and Prevention (CDC). The app guides you through a series of questions about your health and exposure to determine if you should seek care for COVID-19 symptoms. The tool provides CDC recommendations on next steps including guidance on social distancing and self-isolating, how to closely monitor symptoms, recommendations on testing, and when to contact a medical provider.
Users can download the free app from Apple’s App Store external icon or access the tool online at www.apple.com/covid19 external icon. Everyone has a role to play as we work together to stop the spread of COVID-19. The latest recommendations can be found at www.coronavirus.gov external icon.
Currently, all classes are being delivered online. Many programs are running virtual labs while others are planning to complete labs as health and safety concerns related to COVID-19 dissipate. Contact your academic advisor for more specific information related to labs.
The first contact should be your instructor. The most effective way for you to communicate with your instructor is through email. If you are unable to reach your instructor, please contact Jennifer Garrett at 706-754-7771 or Jennifer.firstname.lastname@example.org.
If the problem is from within Blackboard, contact Samantha Marchant at email@example.com or 706-439-6327. NGTC is unable to troubleshoot home network issues. If internet connectivity issues are the problem, please contact your internet service provider.
Email the IT Help Desk Technician at firstname.lastname@example.org. Include following information in your email:
- Your name
- Your NGTC Student ID#
- Your NGTC email address
- Your birth date MMDDYY
Remember your BannerWeb SSO password is the same as your email.
Only your Advisor can provide the Registration Access Code. Contact him or her for assistance.
To log in to BannerWeb:
- Go to BannerWeb SSO
- Your User Name is the first portion of your email address before the @ sign
- Your Password is your email password
For example: If your email address is email@example.com then your User Name will be jsmith21
Spring break will now be a work week with online classes continuing to give students more time to complete work in time for the end of the semester. Check with your instructor regarding specific details of when your class is scheduled to be finished for the semester.
Please call or email your advisor for advisement and registration assistance for the summer term. Your advisor’s name and contact information were included in your Admissions Decision Letter. You can also lookup your advisor’s name in BannerWeb SSO. After logging in visit Student Records> View Student Information> Select current semester> Primary Advisor. If you still have trouble locating your advisor’s name, contact Jennifer Garrett at 706-754-7771 or Jennifer.firstname.lastname@example.org.
When registering for a course that has a lecture and a lab (for example, BIOL 2113 and BIOL 2113L)
- Enter both CRNs in the Add Classes Worksheet
At this time, summer classes are still scheduled to begin May 20. Please discuss this with your advisor to make sure you are registered.
The semester will be extended to May 7 for those classes needing extra time. Other classes may complete their work by the original semester end date of April 30 if your instructor specifies. Check with your instructor regarding the timeline for the remainder of the semester.
Graduation has been postponed. The college is working to schedule graduation at a future date later in the summer. As soon as a date, time and location are confirmed, the college will announce to students and post on the website.
Tuition will not be refunded; however, the student activity fee and dorm fees (if applicable) will be pro-rated and refunded once rates are determined. Students will be notified of the amount refunded.
Yes, resident students who had active registration effective March 16, 2020, and vacated the residence hall during the week of March 16, 2020, will receive a refund that is prorated for the Spring Semester. As soon as amounts are determined by the Business Office, resident students will be notified.
Please check your student email for your individual appointment time and the procedures the college has in place for check out of the dorm this term.
Students who notify the college that they plan to be a resident student for the Summer Semester will not have to remove all their belongings from the dorm. Students who do not plan to attend the summer term as a resident student will have to remove all their belongings from the dorm.
Although the libraries on all campuses remain closed, the librarians are working from home and are willing to help you. The library offers a chat service where you can chat with the NGTC librarians. Please visit the library website at https://www.northgatech.edu/library for more information.