Banner Web gives you access to your personal and academic information via the Internet. Through BannerWeb, you have the ability to view grades, transcripts, schedules, holds, account balances, financial aid information and much more.
If you need further assistance:
When do I have access to my BannerWeb account?
You will have access to BannerWeb after you have received your decision/acceptance letter.
How do I log in to BannerWeb?
To log in to BannerWeb:
- Go to BannerWeb SSO
- Your User Name is the first portion of your email address before the @ sign
- Your Password is your email password
For example: If your email address is email@example.com then your User Name will be jsmith21
- Go to BannerWeb
- Choose Enter Secure Area
- Your User ID or Login ID is your student ID number
- Your PIN is your birthdate in the MMDDYY format
What do I do if I am unable to log in to BannerWeb?
Email the IT Help Desk Technician at firstname.lastname@example.org
Include following information in your email:
- Your name
- Your NGTC Student ID#
- Your NGTC email address
- Your birth date MMDDYY
Remember your BannerWeb SSO password is the same as your email
What should I do if I think someone knows my login information?
It is your responsibility not to share your login information with other individuals. Multi-factor authentication adds a layer of protection; however, if you suspect someone has obtained your information without your knowledge, change your password immediately, and report the incident to the IT Help Desk Technician at email@example.com
What do I do if I forgot who my advisor is?
Your advisor’s name and contact information are included in your Admissions Decision Letter.
You can also look up your advisor’s name in BannerWeb SSO. After logging in visit Student Records> View Student Information> Select current semester> Primary Advisor
What if I forget or lose my Registration Access Code?
Only your Advisor can provide the Registration Access Code. Contact him or her for assistance.
What If I do not know the Course Registration Number (CRN) of a class I’m trying to register for?
Use Class Search at the bottom of the registration screen > Check the box to the left of the correct CRN > Register.
How do I register for a course that has a lecture and a lab?
When registering for a course that has a lecture and a lab (for example, BIOL 2113 and BIOL 2113L)
- Enter both CRNs in the Add Classes Worksheet
How do I drop a class?
Students may drop classes in BannerWeb until the end of the drop/add period each semester. The third class day of each semester is the last day to drop for a full refund of tuition and fees. Students may also drop on the fourth class day of each semester, but tuition and fees will not be refunded for drops made on this day. See your academic and financial aid counselor prior to dropping classes to determine how it will affect your progress toward graduation and your financial aid award.
- Select: Student Services> Registration> Add/Drop Classes
- From the dropdown Action menu, choose: Drop-Banner Web> Submit Changes.
- When your schedule is correct, click Exit at the top right of the screen.
How do I withdraw from a course? Will it affect my Financial Aid?
After the drop/add period ends, the student must contact the instructor for each course or their advisor to withdraw from the course. Prior to withdrawing from the course(s), the student is strongly encouraged to communicate their decision for withdrawal with their program advisor. It is also recommended that the student consults with his or her Financial Aid advisor to determine what financial consequences may apply prior to withdrawing from the course. No student who has attended or participated in class during the last week of the semester may be withdrawn.
How do I view my account balance?
Student Services & Financial Aid > Student Records > Account Summary.
How do I pay online?
Student Services & Financial Aid > Student Records > Pay by Check or Credit Card > Choose correct semester
How do I view my class schedule?
- Student Services & Financial Aid > Registration > Student Detail Schedule
- Choose correct semester
How do I view my final grades?
Student Services & Financial Aid > Student Records > View Final Grades.
How do I view an unofficial transcript or awarded transfer credit?
- Student Services & Financial Aid > Student Records> Unofficial Transcript > Select All Levels and Student Transcript Unofficial from drop-down menu > Submit
- To see awarded transfer credit, scroll to the bottom of the page
How do I request an official transcript?
Student Services & Financial Aid > Student Records > Order Official Transcript