Job Title: Client Service Specialist (Teller)
Business Name: Bank OZK
Job Location: Ellijay, Georgia
Closing Date:
Job Description:
About Us:
Built on a legacy of more than 100 years in banking, we pride ourselves on our commitment to excellence, exceptional customer service, and year-after-year recognition of our industry leading financial performance. Uniquely positioned with our own internal Fintech team, we create and offer innovative personal and business banking solutions.
We are dedicated to building community and strive to help our customers succeed financially. By helping to facilitate financial stability for our customers, we positively impact their lives and support families and our communities. We are socially responsible. We also aspire to foster a productive and enriching work environment for our team members. When our customers and team members thrive, we achieve success for our bank.
About You:
Being the best bank for our customers and team members begins with outstanding talent that possesses and displays the following attributes:
- Helpful, friendly, approachable, enthusiastic and professional disposition
- Accurate and efficient productivity
- Team player approach, capable of thriving in a continually changing environment
- Critical thinking skills
Your Role:
In this role, you will build professional relationships with customers and promote a positive, helpful and friendly team environment. You will contribute your unique talents, skills and experiences to help our customers, your team and our bank get better every day, providing exceptional customer service at all times.
Our successful team members perform the following responsibilities every day:
- Enthusiastically support the bank’s values and mission
- Engage customers in meaningful conversations regarding their financial needs and goals, identifying referral opportunities for banking center team members
- Cultivate professional relationships with customers, listening carefully to their needs and displaying empathy to provide the best service possible
- Proactively help to resolve customer concerns in a timely, professional and positive manner, escalating issues to next level of authority, as needed
- Display a high degree of integrity, trustworthiness and professionalism at all times
- Actively promote teamwork, leading by example and taking initiative to assist others
- Facilitate and process account transactions accurately and efficiently to minimize errors and reduce fraud
- Open new accounts, as needed, and recommend new products and services to meet customer needs
- Complete all essential training and display enthusiasm for continuous learning, accepting constructive feedback from more experienced team members
- Maintain consistently good punctuality and attendance to work
- Follow Bank policy, procedures and guidelines to protect customers and bank assets
Job Expectations:
Ability to operate normal and customary equipment/technology used in a business environment, with or without accommodation
Note: This description is not an exhaustive list of all job responsibilities, skills and standards required. Other job responsibilities, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
Desired/Required Skills:
Education/Experience:
- High school diploma or equivalent required; bachelor degree preferred
- 1+ year experience interacting with people and displaying excellent service skills, demonstrated through work, military and/or education, required
- Knowledge of and experience with bank products, online banking, mobile banking applications, banking cards, etc. preferred
Salary: {Salary:18} / Per Hour
Hours: Full Time
How to Apply:
Apply online at Bank OZK - Client Service Specialist (Teller) - Ellijay GA 30540 (peopleclick.com)
To learn about other positions listed with North Georgia Technical College, students may find links to additional job openings at https://northgatech.edu//student-affairs/career-services/services-students/
For other job search or resume assistance, contact Career Services by email at emily.sullens@northgatech.edu
or call Emily Sullens, Career Services Specialist, at 706-754-7728 from 7:30 am 6:00 pm, Monday through Thursday.
This institution is an equal opportunity provider and employer.
As set forth in the student catalog, North Georgia Technical College does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). For complaints or information, contact Vinson Burdette, VP of Student Affairs (706- 754-7711, Title VI, IX, II), or Kay Carroll, special services contact (706-754-7828, Sec. 504/Title I/ADA) at 1500 HWY 197 N, Clarkesville, GA 30523. This institution is an equal opportunity provider and employer. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov. 9/14/16